Customers Share Their VDI and Unidesk Experiences

Alamo Workforce Solutions Board

Management:Unidesk®
Access:Pano Logic
End Users:Regional office staff
Objectives:Centrally manage distributed desktops; offer workers persistent personalization; simplify Microsoft Windows and application updates
Unidesk Impact: “The combination of Unidesk and Pano Logic has been very successful for us as we virtualize more of the desktops across our 12-county region. We’ve made four follow-on purchases of Unidesk since our initial deployment in part because of how efficient Unidesk has made our small IT staff, but also because of how responsive they’ve been to our needs. The new support for non-persistent desktops and the tighter integration with Pano Logic are good examples of features we requested that we plan to leverage immediately.”
- Orrin Garcia, Director of IT, The Workforce Solutions Alamo Board
Unidesk Solution Partner Press Release: INX Announces Deployment of a VDI Solution with Workforce Solutions Alamo Board

Central Michigan University

Management:Unidesk
Access:VMware View™
End Users:Faculty and staff
Objectives:Provide faculty with highly available, personalized desktops anywhere, anytime; quickly deliver custom applications for different fields of specialty; simplify IT operations

Unidesk Impact: "The healthcare and research infrastructure of the future demands access to resources anytime and anyplace; persistent VDI desktops play a key role in maximizing faculty, staff, and student mobility. Unidesk makes this possible, without a significant increase in storage. Unidesk also eliminates patching, provisioning, and repair time that can be better spent on higher value services. The combination of Unidesk and VMware View makes perfect sense."
- Tim Pletcher, Director of IT, CMU College of Health Professions
Unidesk Press Release: Unidesk Launches Promotional Program for VMware View to Help Education Customers Expand Virtual Desktop Deployments

Durham Technical Community College

Management:Unidesk
Access:Pano Logic
End Users:Labs, faculty, and staff
Objectives:Provision lab virtual desktops with applications requested by faculty; satisfy personalization needs of professors, graduate students, and staff
Unidesk Impact: “Many of our 47 labs across campus have similar desktops, but others have custom desktops with specialized auto-cad or other high-end applications that can’t be easily virtualized. We frequently get requests from faculty members to install new applications on short notice. In the past, we’ve had to say ‘maybe next semester.’ But Unidesk is changing the lives of our tech support managers. It's reducing managing Microsoft Windows operating system images, virus patches, and upgrades from days or weeks to hours.”
- Matt Thacker, Network Technician, Durham Technical Community College
Unidesk Press Release: VDI Heats Up as Unidesk Offers Cool Way for Colleges to Custom-Build Labs, Manage Personal Desktops

Renasant Bank

Management:Unidesk
Access:Citrix® XenDesktop®
End Users:Financial services staff
Objectives:Reduce IT operational costs; offer flexible desktops to personnel; ensure compliance
Unidesk Impact: "We’re finding that the keys to successfully virtualizing desktops, such as personalization, storage reduction, image patching, and application delivery, revolve almost completely around management. We could give everyone a generic desktop that is the same, but no one would accept that, or we could give people a personal virtual machine and suffer the high cost of storage and management. With Unidesk, I don’t have to make those trade-offs. We see Unidesk as the final missing piece that makes virtual desktops work by taking away the headaches associated with provisioning and updating desktops that are each a little different."
- John Hayes, Senior Vice President and Network Operations Manager, Renasant Bank
Unidesk Press Release: Renasant Bank Taps Unidesk, Citrix, VMware for Personal Virtual Desktops

The Solar Company

Management:Unidesk
Access:VMware View
End Users:Engineers and office staff
Objectives:Support technical workforce requirements for user-installed applications; simplify Microsoft Windows and application updates
Unidesk Impact: “We feel we need to set an example by using green technology in our own business, so the decision to virtualize our desktops made sense for this reason, and for the operational cost savings we wanted to achieve. We chose VMware View, but quickly realized that to give our knowledge workers virtual desktops they could really use, we’d have to create full-sized virtual machines for every user, which would increase storage costs and complicate patching and provisioning. Unidesk gives us the single image management, storage savings, and full personalization we need in one simple solution, and the new integration with VMware View makes it even easier to deploy and use.”
- Eric Piekarczyk, Vice President of Operations, The Solar Company
Unidesk Press Release: Unidesk Adds 5 Hot New Features to VDI Management Platform

State of Wisconsin Department of Children and Families

Management:Unidesk
Access:VMware View
End Users:1,200 social workers, administrators, and call-center employees
Objectives:Enhance worker mobility, secure desktop data, offer personalization to boost worker morale and productivity
Unidesk Impact: "Our job is to make it as easy as possible for our users given the nature of the high-stress, often-disturbing work that they do. If their desktop is personalized and that gives them a sense of comfort, we want to preserve it. By permitting individualized desktops, Unidesk has helped preserve employee morale while saving the organization money. None of the workers are treated as second-class citizens with IT dictating a one-size-fits-all desktop."
- Maytee Aspuro, CIO and IT Director, State of Wisconsin DCF
Case Study: Unidesk enhances virtual desktop experience for Wisconsin DCF

University of Maryland

Management:Unidesk
Access:Pano Logic
End Users:Students, faculty, staff
Objectives:Simplify desktop administration, empower graduate students and professors with personal desktops, reduce storage footprint

Unidesk Impact: “I can now custom-build lab and end user desktops without leaving my office, and rely on Unidesk’s layering ability to dynamically combine the right gold image of Microsoft Windows with the right applications I’ve assigned. From the user side, our students and faculty are knowledge workers of the highest order who expect their virtual desktops to be readily available with the applications they need, including applications they install themselves. Unidesk makes this personalization possible.”
- Jeff Cunningham, Director of IT, University of Maryland AREC Department
Unidesk Press Release: Pano Logic, Unidesk Collaborate on Low Cost Desktop Virtualization with 100 Percent Personalization

University of North Texas Dallas

Management:Unidesk
Access:Pano Logic
End Users:Students, faculty, staff, labs
Objectives:Make the UNT Dallas experience better for the student population; respond with more agility to lab requests for specific desktop applications; meet desktop personalization requirements of faculty and staff

Unidesk Impact: "We started investigating VDI as a way to centralize desktop delivery, and we quickly realized a new challenge was going to be how to keep costs down on the storage side if we were going to hand out customized virtual desktops to meet the requirements of students and faculty. We also have to package and deliver lots of applications for our end users and labs, often on short notice, and many of them we’ve had trouble virtualizing. Unidesk’s layering technology solves all these problems."
- Brian Walker, Network Administrator, UNT Dallas
Case Study: University of North Texas Dallas makes good use of VDI with Unidesk