Unidesk Training Overview

Unidesk training is moving to a new home. Starting in July Unidesk Training will be accessed through the Citrix online learning platform at elearning.citrix.com. To ensure a smooth transition and no interruption to your access, please create a MyCitrix account today.

Citrix Online Learning

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The new Unidesk Training is e-Learning designed to improve your knowledge of Unidesk with self-paced courses accessible 24/7 at any time convenient to you, from anywhere.

Learn about Unidesk basics and best practices. Deep dive into administration and maintenance. Plan and prepare for installation and upgrading.

Review the courses in sequence or choose a course of interest to you. Move at your own pace, replay a lesson or skip past a topic you already know.

Customize the training to your version of Unidesk, 2.x or 3.x.

Robinson & Cole LLP

"I would highly suggest to anyone purchasing Unidesk that they complete the courses before they stand-up their production environment."

David M. Heck
Systems Integrator , Robinson & Cole LLP

Training Highlights

Each course contains a self-assessment to test your knowledge.
Use the simulations to practice in a Unidesk model before you get started.
(Not available in all courses)
Animated diagrams help explain difficult concepts.
Audio, video, animation and course transcripts provide multiple ways to learn and keep you engaged, for better retention.
Short course length allows for completing a topic in the time you have available.
Use the course glossary to lookup terms and abbreviations.
Use the course search to find specific information within a lesson.

Available Courses

Operations Series

Course ID Topic
UD101 Introduction to Unidesk
UD102 Using Unidesk: The Unidesk Management Console
UD103 Using Unidesk: About Users
UD104 Using Unidesk: About Layers
UD105 Using Unidesk: Managing Desktops

This series introduces the learner to Unidesk by explaining the infrastructure and concepts with easy to understand animated diagrams and videos. It provides an overview of the day-to-day, most common tasks you will need to perform by outlining procedures and guiding you through simulations. Although Unidesk greatly simplifies your VDI technology, there is still a learning component and this series will help you ramp up fast!
Total time: ~3.5 hours.

Administration Series

Course ID Topic
UA201 Planning
UA202 Installing
UA203 Creating Layers
UA204 Managing Layers
UA205 Desktop Administration
UA206 Managing Users
UA207 Appliances & Integration
UA208 Backups
UA209 Upgrading
UA210 Troubleshooting

This series expands your knowledge about Unidesk and helps you plan and install your Unidesk environment. Learn tips, best practices and troubleshooting techniques for creating and managing Layers and Appliances, creating backups and performing upgrades. This course will increase your technical and skills for VDI success with Unidesk and prepares you for becoming a Unidesk Certified Professional.
Total time: ~6 hours.

Advanced Series

Course ID Topic
UV301 Process and Performance
UV302 Scaling the Environment
UV303 Unidesk Health
UV304 Advanced: Desktops
UV305 Advanced: Layers
UV306 Advanced: Troubleshooting

This series deep dives into Unidesk technical details and provides advanced troubleshooting techniques. Use this series to increase your technical know-how and help prepare for the Unidesk Certified Architect exam.
Total time: ~4.5 hours.